AN
Asanda N

1 reviews | Active since Apr 2018

26 Aug 2021, 10:44

Stole my Identity

Hi

I see Telesure on my credit profile and I don't have any contract with you I don't even know who you are, please TELESURE remove that it's damaging my score, and kindly provide any recordings that you have of me taking up your insurance, my application was declined because of this nonsense

0
Replies (6)
Telesure Investment Holdings
Telesure Investment Holdings's reply26 Aug 2021, 11:04
Official
Hi Asanda,

We acknowledge receipt of your complaint.
 
However, we note that you have an existing policy with Auto & General, which is under the Telesure Service Group.

Our team will be in contact with you to explain this.

Kind Regards,
The Telesure Team
AN
Asanda N's update26 Aug 2021, 11:08
Reviewer Update
Thank you for response, I would like to know what cover is this, when was it open, the consultant name and the recording of me opening the cover thanks
Telesure Investment Holdings
Telesure Investment Holdings's reply26 Aug 2021, 13:18
Official
 

We would like to look into your matter and our team will advise with feedback.

Kind Regards,
The Telesure Team 

AN
Asanda N's update31 Aug 2021, 12:42
Reviewer Update
I thought by now, I would received some form of feedback, my ITC is really affected by this, how or what must one do to get help from you
AN
Asanda N's update01 Sept 2021, 10:33
Reviewer Update
Thank you so much for your prompt attention to my case, and going an extra mile to ensuring that this does not happen in my name again, more especially to Scott, you have been of great help, keep up the good work , you really are an asset to your company, now I can gladly change my rating from a 1star, to 5 stars
Telesure Investment Holdings
Telesure Investment Holdings's reply21 Sept 2021, 11:30
Official
You're welcome Asanda,

Thank you for the feedback, enjoy your day!

Kind Regards,
The Telesure Team