Shockingly Poor Service — Telesure Ignores Legitimate Claims

I am beyond frustrated with Telesure Investment Holdings and their handling of my third-party vehicle damage claim. The accident happened on 10 July 2025, and I submitted my claim on 04 August 2025. On the same day, I received a repudiation letter rejecting my claim — a decision I strongly contest. I lodged a formal complaint on 02 September 2025, expecting a response within 15 working days. The only feedback I received was on 24 September 2025, vaguely stating the claim was “being worked on.” It is now 10 October 2025 — over a month later — and I have heard absolutely nothing meaningful. This is completely unacceptable. The constant delays, lack of communication, and disregard for clients’ legitimate claims are shocking. I have repeatedly followed up via email and phone, yet Telesure continues to ignore their responsibility. I demand immediate action, proper feedback, and accountability. Telesure must stop hiding behind delays and excuses and resolve this claim now. Potential clients, beware — if your claim isn’t convenient for them, you will be left waiting indefinitely.