**** Service , Slow Procedures. Useless Service

This has been the most ****tiest experience of my life. I have not had a car for TWO WEEKS! I had to return my courtsey car and still no car. Claim is approved, everything is approved however these people won't send P.O.P to the dealership and they can not give me the car!! when I call they either do not want to answer the phone or they tell you they can't get do anything about. Absolutely useless!!!