Service Excellence at Telesure - Devendrie James

After struggling for days via Brolink and Indwe Brokers website and emails (that kept on referring it to someone other than themselves), as well as hours on the telephone, I was eventually transferred to Telesure, Devendrie James in their call centre. She assisted us with an accident claim on my retired parents' motor vehicle. After our first telephone conversation, she kept us informed on a daily basis until the matter was resolved, also assisting in waiving the excess payment due to the fact that my parents are retired.<br> THANK YOU Devendrie for your service excellence!