LL
LERATO L

1 reviews | Active since Sept 2014

22 Dec 2025, 12:36

Recognition for Outstanding Customer Service

I would like to formally commend Fhumulani Nemahunguni for the exceptional service he provided during my recent interaction. His professionalism, patience, and commitment were truly outstanding.

Despite my frustration with the cancellation process with Netstar, Fhumulani remained calm, supportive, and dedicated to resolving the issue. He went above and beyond to ensure everything was handled efficiently, and his efforts did not go unnoticed.

Employees like Fhumulani embody the values of Telesure and make a significant impact on customer experience. I strongly believe his contribution deserves recognition within your employee appreciation programs.

Thank you for taking the time to acknowledge his excellent work.

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Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply22 Dec 2025, 13:02
Official
Good day Lerato.

 We are really glad we could assist you, and it’s wonderful to know you had a positive experience.  We appreciate your kind words and the time you took to share them. 

Kind regards, 
The Telesure team