Provident Fund Run Around

I left the company at the end of August this year. I have not received my provident fund as yet or any progress about what’s happening with my provident fund. I made a follow up with discovery and I was advised that they are unable to assist as Telesure has not sent my provident withdrawal forms. I have sent emails to the HR department and it’s been weeks with no response. I have tried to call the company and I was advised that they are unable to put me through to Benjamin Simelane from HR who was supposed to send those forms and he hasn’t. Apparently I’m not the only one with this issue whereby they make you jump hoops and fires just to get your money. They have made a conscious effort to make this process as painful and frustrating as possible and I will make sure I share my experience on ALL social media platforms until this gets sorted out.