Premium refund

Telesure, please note that your baby company 1Life is utterly pathetic. Can you guys please help me get my money from them. I did not enjoy any cover and I am not interested in them. I want my money. Worse part of it, how can they send policy docs via a lint, don't they know that Not everyone has data to view policy docs via the link...this is not even a rocket science for them to know that.