Poor Service and lazy staff in Durban

<p>I took the policy with useless Budget Insurance for almost 4 years if not making any mistake but took it for my mom's house and when i claim i always have to deal with lazy Durban people. today i put in a claim and received a nasty email saying i should find the nearest repair agency to get the report who is suppose to do that me or this useless company called Budget? Why do i always have to run around for Budget every time i put in a claim? Now i have been holding for Trollip to find the nearest repair agency you guys know nothing about service and you don't respect your customers because if you do, we wouldn't have to deal with your unprofessionalism every time we claim for something even if we pay 50c on any policy we still pay for your company to run call me when you decide to handle the claim with respect and render good service.</p>