AN
Asavela N

1 reviews | Active since Feb 2019

07 Aug 2024, 14:09

Poor customer service

Been trying to get authorization letter for 5 hours now. Nosipho faied to communicate on updates. Rantondwa which i spoke to in the morning at 10:55 assured to send authorization and hours later nothing has been received and still insisting she will send.

0
Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply09 Aug 2024, 18:05
Official
Hi Asavela,

We are disappointed to hear this. 
 
We have escalated your matter to the relevant team to investigate. They will be in touch.
 
Kind Regards,
The Telesure Team