Poor customer care

I’m very unhappy with the level of service I receive from you guys each time. I am writing to express my concern regarding the delay in processing my insurance claim for my business vehicle.Despite multiple follow-ups, I have not received any meaningful update or response regarding the status of the claim. This lack of communication is extremely concerning, especially considering that this vehicle is an essential asset for my business operations.

This is not the first and second time you guys delay my claims, I am still waiting for a recovery from last year April for the same specific vehicle.

The continued delay is directly affecting my ability to serve clients and generate revenue, resulting in significant financial loss. As this is a business vehicle, I respectfully request immediate attention to this matter and a clear timeline for resolution.