PAY ATTENTION TO THE MANNER IN YOUR PROCUREMENT OF USELESS VENDORS

My car was taken into Automagic Silverton on the 16/01/2018 for repairs on the rear end of my vehicle. I was contacted on the 25/01/2018 by the panel beater confirming the repairs had been completed. I was told to complete the paper work, pay the excess etc as the service manager was still busy attending to another client. Upon receiving my vehicle, I noted that 2 of the panels that was also damaged in the accident was not fixed. I questioned the service manager and he informed me that he had 'DONE ME A FAVOUR' and made it a bit more secure. I disagreed with this and immediately got a hold of the assessor at First for Women, (Nigel). Nigel further confirmed that the panels were indeed part of the claim and advised that I should take the vehicle home and promised to call me once he rectified with the panel beater. I waited for a further 4 days, and contacted Nigel on the 29/01/2018 who suddenly stated that he could not recall our conversation. I questioned the recordings, which may have triggered his memory as he then stated he would contact the panel beater and sort out. My car was subsequently picked up by Automagic Silverton on the 01/02/2018 for the completion of the repairs. Regretfully the vehicle was delivered late Friday 02/02/2018 with only one of the panels fixed. Yet I was told that both will be sorted out. I don't understand why I have to suffer the poor workmanship with a Vendor that the insurance company allocates. In addition it appears that the assessor may very well be colluding with the panel beater as the story seems to change all the time. All this perhaps because I am a women and I should not be taking note of such discrepancies on the vehicle. I attempted to contact you again on the 03/02/2018 with no joy. It is an absolute ******* that your premiums are paid timeously yet I have to bear the brunt of ****py vendors that you allocate.