Pathetic service from TIH

I am extremely disappointed with the service provided by Telesure Investment Holdings (TIHSA) Warranty. I took out a mechanical warranty with them in November 2023 and made my first claim in March 2024. As of today, this claim has still not been settled, and I am now being harassed by the workshop for payment.

TIHSA Warranty has shown a complete lack of responsibility and customer care. Their failure to communicate and resolve this issue is unacceptable. I would not recommend this company to anyone looking for reliable service. My experience has been nothing short of a nightmare, and I will be reporting them to the ombudsman for their poor handling of my claim.

Pathetic service—beware!