1 reviews | Active since Oct 2014
Pathetic service for Telesure
My Vehicle was bumped into by a Telesure client and Ive claimed 3rd party for repairs. The vehicle was booked in at Lyndhurst Auto Approved Repair Centre ARC which is BMW approved. I logged a complaint with Vekash more than 2 weeks ago regarding my issues and concerns and have yet to receive feedback.<br> <br> I received the vehicle in a shocking state. The vehicle had not been washed but wiped with a wet cloth, polish still visible, panels not aligned, door rubber torn, damaged area still has dents, beading's not fitted correctly and scratched to name a few. There's also another dent and scratch in another area.<br> <br> I logged this with Telesure and every time i speak to a different person and get the run around. I was asked to take this up with Lyndhurst<br> <br> I did exactly that and am still not happy. CMH report<br> hellopeter.com/cmh-group/complaints/worst-service-cmh-lyndhurst-arc-***c<br> <br> I spoke to an assessor today and was told payment had been made to Lyndhurst so i need to go back to them.<br> Now i have to endure this whole painful process again and deal with their bad attitude and service to ensure my vehicle is done correctly and bare the brunt of the area no one can prove damages
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialists, we commit to discuss your concerns with the assessing manager. As agreed we will provide you with feedback before close of business today.
Regards,
The Telesure Team.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialists, we commit to discuss your concerns with the assessing manager. As agreed we will provide you with feedback before close of business today.
Regards,
The Telesure Team.
