PG
Phindile G

1 reviews | Active since Dec 2016

07 Dec 2016, 14:02

pathetic service

<p>I had an accident on the 5 of october 2016, the lady that bumped me has a 3rd part insurance. Ive submitted the claim everything was in order until they booked for my car in the East reand Greenstone autobody and thats far for me to take my car to the east rand.</p> <p>i was not giving any options were is it suitable for me to repair my car, they just booked without communicating with me.</p> <p>I called the greenstone auto body to find out is there another autoboady that they work with and the said they will have to take the claim back to auto and gen. im still waiting no is communcation. These people are just doing their own things. Ive never experience such bad service.</p> <p>Till today my car is not fixed spoke to Gretchen Rubin she has such an attitude its not even funny.</p>

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Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply07 Dec 2016, 14:48
Official

We acknowledge receipt of your complaint

Kindly be advised that the matter has been escalated to the manager of the Legal Department. Contact will be made with you within 24 hours

Kind Regards

The Telesure Team