Pathetic poor service

Pathetic service for claims

Telesure 3rd party claims have been really pathetic and unprofessional with the way they deal with cases.

I've been dealing with this lady from claims "Dhapne" and she doesn't even reply to emails nor answer any calls. When I speak to reception they always say she's on a call. I even gave my number for a call back and up till today there's been no call back. This has been going on for over 2 weeks now.

My case has been sitting with management for soo long, and with the same feedback. Seems like management is useless. With management being so unprofessional what do we as people expect their services to be like.

Pathetic poor service from this company. I would never recommend this company to anyone. And to those who are with this company please be careful with your claims, they probably not going to respond to you either.