Pathetic excuses not to pay
I have a policy with dial direct business insurance and I took my car in for service and they told me that they had to urgently fix the engine harnessing now dial direct is trying it’s level best not pay the dealership saying they never authorize and since last week the car has been in the dealership. It’s really pathetic such a service
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Replies (3)0
Replies (3)
Telesure Investment Holdings's replyOfficial
22 Nov 2022, 11:31Hi Xolani,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will contact you to discuss your concerns.
Kind Regards,
The Telesure Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will contact you to discuss your concerns.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply22 Nov 2022, 11:31
Official
Hi Xolani,
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will contact you to discuss your concerns.
Kind Regards,
The Telesure Team
We are disappointed to hear about your service experience.
We will escalate your matter to our team to look into. They will contact you to discuss your concerns.
Kind Regards,
The Telesure Team
's updateReviewer Update
24 Nov 2022, 16:53And afterwards I was served with a notice of cancellation of insurance effective within 31 days what a wow, all for lodging an honest complaint and dispute, all in the name of “business decision”
I’m truly disappointed
I’m truly disappointed
's update24 Nov 2022, 16:53
Reviewer Update
And afterwards I was served with a notice of cancellation of insurance effective within 31 days what a wow, all for lodging an honest complaint and dispute, all in the name of “business decision”
I’m truly disappointed
I’m truly disappointed
Telesure Investment Holdings's replyOfficial
25 Nov 2022, 08:50Hi Xolani,
A manager will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
A manager will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply25 Nov 2022, 08:50
Official
Hi Xolani,
A manager will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team
A manager will be in contact with you to discuss your concerns.
Kind Regards,
The Telesure Team