1 reviews | Active since Jun 2016
Pathetic
<p>I was involved in an accident and the insurer took the claim to telesure. This people took a whole month doing a lousy investigation and at last they decline to pay... Now when its all done and settled they taking years to release my car. when you call the agent he answers the phone but cant hear you or pretends he cant hear you. They dont respond to emails except when its for their own gain.</p>
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you experienced during the processing of the claim of which the lack of service aspect will be addressed with the relevant individuals.
We are currently in the process of investigating all the factors that lead up to the rejection of the claim. Your patience in this regard will be greatly appreciated.
We will be in contact with you during the course of today regarding the release of your vehicle.
Trust you will find the above in order.
Kind Regards
The Telesure Team
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you experienced during the processing of the claim of which the lack of service aspect will be addressed with the relevant individuals.
We are currently in the process of investigating all the factors that lead up to the rejection of the claim. Your patience in this regard will be greatly appreciated.
We will be in contact with you during the course of today regarding the release of your vehicle.
Trust you will find the above in order.
Kind Regards
The Telesure Team