JM
Joseph M

1 reviews | Active since Oct 2014

22 Apr 2021, 15:13

OUTSTANDING THIRD PART CLAIM

I have been following up on my third party claim with Tellesure for more than 3 years without success. Despite sharing all the required supportive info they still cannot assist. They instead chose to keep quite.

0
Replies (4)
Telesure Investment Holdings
Telesure Investment Holdings's reply22 Apr 2021, 15:45
Official
 Hi Jonathan

We acknowledge receipt of your complaint. 

Please confirm if you referring to the excess recovery If not, please provide us with the main policy holders policy/ID and contact number. 
 
Kind Regards,
The Telesure Team 
JM
Joseph M's update22 Apr 2021, 15:58
Reviewer Update
Yes, It is referring to the excess recovery.
Thanks
Telesure Investment Holdings
Telesure Investment Holdings's reply26 Apr 2021, 15:54
Official
Hi Joseph,

We have escalated your matter to the relevant team to contact you with feedback.

Kind Regards,
The Telesure Team 
JM
Joseph M's update28 Apr 2021, 09:06
Reviewer Update
To: Telesure Team,

Please give us some timing. How long will it take to get this matter resolved and closed off.

Thanks
Joseph