lS
lancelot S

1 reviews | Active since Jan 2014

17 Oct 2018, 06:08

Not a customer

Why are you reporting data on to credit bureaus when I don't have any accounts with you. Please fix this.

0
Replies (2)
Telesure Investment Holdings
Telesure Investment Holdings's reply17 Oct 2018, 08:09
Official

We acknowledge receipt of your complaint.

We will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Telesure Team.

Telesure Investment Holdings
Telesure Investment Holdings's reply17 Oct 2018, 08:46
Official

Update:

As discussed with our Customer Relation Specialist, we will notify credit bureau that you don't have an active policy with us anymore. and we want to assure you that this does not have any negative rating on your profile.

We will also provide you with the same letter for your own record keeping.

Thank you for your kind understanding and wish you a great day ahead.

Kind Regards,
The Telesure Team.