BK
Bukelwa K

1 reviews | Active since Dec 2018

21 Nov 2022, 15:35

Non payment of 3rd party claim insurance

Hi

Telesure 3rd party claim, no response and difficult to deal with

I have been waiting for the payment of the claim ever since. After I posted complaint here, I received the settle offer to accept the quote, I have been awaiting the payment ever since. its two months of me calling your office, It is difficult to deal with your staff

0
Replies (3)
Telesure Investment Holdings
Telesure Investment Holdings's reply21 Nov 2022, 15:49
Official
Hi Bukelwa,

We acknowledge receipt of your complaint.

Plese send us a private message with our client's policy number so we can look into the matter.

Kind Regards,
The Telesure Team
BK
Bukelwa K's update22 Nov 2022, 15:10
Reviewer Update
Hi
Thank you my query has been resolved, payment has been made

Telesure Investment Holdings
Telesure Investment Holdings's reply22 Nov 2022, 15:16
Official
Hi Bukelwa,

Thank you for the update, we're happy to hear that your matter has been resolved.

Enjoy your day!

Kind Regards,
The Telesure Team