No responses to emails, car not fixed 2 months after accident!

<p>I have received very little communication from your consultants. I have even begged for responses to my emails. Nothing! I don't know if DialDirect is a **** of an insurance company, especially since they took over Virgin Money Clients. These consultants have dealt with me at one point or another: Bulelwa Sonja, Keagan Mohamed, and Nina Zembe. My last email to all three, which only reveved an out of office response from Keagan's mailbox was on :</p> <p>Dear All,</p> <p>1. I am hoping that this email finds you well and that at least one of you responds considering that your communication thus far has been appalling.</p> <p>2. It has been over a month since I reported the accident. I had to phone the panel beaters today and they are only ordering parts TODAY!!! What if I had not phoned? I must now wait until 20 June for them to take my car in. This is unacceptable!</p> <p>3. Also, I would like to know if you eventually claimed from the guy who caused the accident.</p> <p>4. I need the assessment report.</p> <p>Kind regards,</p> <p>So are you going to respond to this Telesure?</p>