AB
Armand B
1 reviews | Active since Sept 2018
02 May 2024, 09:58
No customer service
I have insurance with Nedbank and Telesure handles the claims, they declined my claim and I raised a dispute. The guy handling my case responded on the 2nd of April 2024 and said he will get back to me on the 11th of April with an outcome. On the 11th,no email so I followed up and emailed 3 times and hey no response!! I called 2 times, he is never available and never calls back. Thank you Mr. TSHEPO MALOPE for your useless and utter bad service!!
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Replies (2)0
Replies (2)
Telesure Investment Holdings's replyOfficial
02 May 2024, 10:04Good day Armand,
We are sorry to hear about the service you have received.
We are sorry to hear about the service you have received.
We understand your frustration and would like to assure you that we have escalated the matter to ensure that you are contacted by the relevant team as soon as possible.
Kind regards,
The Telesure team.
Kind regards,
The Telesure team.
Telesure Investment Holdings's reply02 May 2024, 10:04
Official
Good day Armand,
We are sorry to hear about the service you have received.
We are sorry to hear about the service you have received.
We understand your frustration and would like to assure you that we have escalated the matter to ensure that you are contacted by the relevant team as soon as possible.
Kind regards,
The Telesure team.
Kind regards,
The Telesure team.
Telesure Investment Holdings's replyOfficial
02 May 2024, 10:07Good day Armand,
We are sorry to hear about the service you have received.
We are sorry to hear about the service you have received.
We understand your frustration and would like to assure you that we have escalated the matter to ensure that you are contacted by the relevant team as soon as possible.
Kind regards,
The Telesure team.
Kind regards,
The Telesure team.
Telesure Investment Holdings's reply02 May 2024, 10:07
Official
Good day Armand,
We are sorry to hear about the service you have received.
We are sorry to hear about the service you have received.
We understand your frustration and would like to assure you that we have escalated the matter to ensure that you are contacted by the relevant team as soon as possible.
Kind regards,
The Telesure team.
Kind regards,
The Telesure team.