pN
permly N

1 reviews | Active since Mar 2012

27 Jul 2023, 05:54

No communication

Since I lodged a claim on Monday no one ever bothered to contact me or to send an email that my claim has been lodged. I'm in the dark give me information so I can know that my claim is in progress.

0
Replies (7)
Telesure Investment Holdings
Telesure Investment Holdings's reply27 Jul 2023, 07:35
Official
Good day Permly

Thank you for contacting us. We are sorry for the service that you have received

Please be advised that we cannot pick up a policy with your ID or cellphone number or email address and the policy number you have provided is not one of our policy numbers.

Please provide us with the correct policy number in order for us to assist you.

Regards
Telesure Team
pN
permly N's update27 Jul 2023, 11:12
Reviewer Update
I have a policy with nedbank/telesure investment holdings.
Telesure Investment Holdings
Telesure Investment Holdings's reply27 Jul 2023, 11:15
Official
Good day Permy, we cannot pick up a policy up a policy with your policy or ID number or on your cellphone number and the policy number provided is not one of our policy number that is why we are requesting the policy number.

Regards
Telesure team
pN
permly N's update27 Jul 2023, 11:32
Reviewer Update
P03PL***2

ID:***
Telesure Investment Holdings
Telesure Investment Holdings's reply27 Jul 2023, 11:34
Official
Is your policy a personal lines or business insurance policy.
pN
permly N's update27 Jul 2023, 11:44
Reviewer Update
Personal
Telesure Investment Holdings
Telesure Investment Holdings's reply27 Jul 2023, 11:56
Official
Good day Permly

This is not one of our policy numbers P03PL***2 and we cannot pick up a policy with your ID number, is the policy pehaps under a different name?

RegardsAuto & General team