K!@#$ service from TIHSA

I have wrote multiple email to the lady by the name of Lerato informing her about settlement quote validity date but she never took my issue serious. I have never been this disappointed to an organization that promises its clients competitive service. Then they claim that the issue has been logged to the management which and they also failed to contact me to inform me about the status of the claim. Peter is a name of the manager that she said the issue was assigned to. I am not sure if it is a matter of short human resources on your side, but if so I would suggest that you man up on this regard. This would not only help you as an organization but also curb the unemployment rate in our Country, especially those with competency to do the work as I see the lack of in your organization.