Just do one thing. Reject or approve the claim.

Saying TIH is *********** would be an understatement . My sister and I lodge a claim(***) on the 21st of June. This was after the vehicle got ****** whilst I was in Randburg traffic department. Till this day 23rd of August 2023 the claim hasn’t been finalised. We are being taken from pillar to post, and no one is giving us answers why is the claim not finalised. Know they are busy telling us that Nedbank needs to confirm premiums, something which ought to have been done at the early stages of the investigation.

I wouldnt advise anyone to take any insurance underwritten by TIH, in my case Nedbank insurance. I can’t forget to mention that after the 30days courtesy car hire, Nedbank failed to extend the lease period, not withstanding the emails and calls I made to them. As of now I’m sitting with a bill of about 4k that I must pay to Europcar. Saying they will call by end of business has become a song, saying they have escalated the matter to management has become a song. I have no doubt that these insurance companies will spare no effort at frustrating their clients and will spare no energy at finding a way of rejecting the claim. It becomes worse if you are a black person, trust me.