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Nkosinathi N

1 reviews | Active since Nov 2024

17 Dec 2024, 09:27

Internal dispute of Teleinsure is a ****

Teleinsure is the worst when it comes to claims but the best when it comes to premium collections.

I have a claim from October which is not finalised even today. The internal disputes team is not useful at all- that team was just assembled just for compliance. The adjudicator will not even bother to give you any feedback.

The whole process has frustrated me enough, now i am in the position as someone who does not have an insurance.

0
Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply17 Dec 2024, 12:14
Official
Good day Nkosinathi.

We are sorry to hear about your service experience.

We have escalated your complaint to the relevant team to assist you.

Kind regards, 
The Telesure team