Item: Telesure Investment Holdings
Rating: 1
Author: Jonathan L

Telesure Investment Holdings's replyOfficial

22 Apr 2021, 15:25

Hi Jonathan

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply22 Apr 2021, 15:25

Official

Hi Jonathan

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Telesure Team

JL

Jonathan L's updateReviewer Update

03 May 2021, 12:43

Good day,

I am still waiting for TELESURE to contact me with regards to this issue.

The enquiry is still showing on my Credit Profile that I needs to be removed as I did not opt or apply for it.

Please get back to me as soon as possible to resolve this issue.

Regards

JL

Jonathan L's update03 May 2021, 12:43

Reviewer Update

Good day,

I am still waiting for TELESURE to contact me with regards to this issue.

The enquiry is still showing on my Credit Profile that I needs to be removed as I did not opt or apply for it.

Please get back to me as soon as possible to resolve this issue.

Regards

Telesure Investment Holdings's replyOfficial

04 May 2021, 11:52

Hi Jonathan,

We are sorry for the service, we will follow up with our team.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply04 May 2021, 11:52

Official

Hi Jonathan,

We are sorry for the service, we will follow up with our team.

Kind Regards,
The Telesure Team

JL

Jonathan L's updateReviewer Update

10 May 2021, 09:58

Good day,

I submitted the review on the 22nd of April 2021 however, it is now the 10th of May 2021 and still this issue hasn't been resolved yet. Why are you guys so useless?

I informed my lawyer as well with regards to this so that this issue can be dealt with as resolved as soon as possible. Please inform TransUnion about the error from your side because I didn't gave TELESURE consent to apply in my name, now I have an enquiry on my profile that was done **********ly from TELESURE GROUP.

Resolve this issue and get back to me with regards to this matter.

Get in touch with me or send me an email when the issue has been resolved so that I can also inform my lawyer about the outcome.

Regards,
Jonathan

JL

Jonathan L's update10 May 2021, 09:58

Reviewer Update

Good day,

I submitted the review on the 22nd of April 2021 however, it is now the 10th of May 2021 and still this issue hasn't been resolved yet. Why are you guys so useless?

I informed my lawyer as well with regards to this so that this issue can be dealt with as resolved as soon as possible. Please inform TransUnion about the error from your side because I didn't gave TELESURE consent to apply in my name, now I have an enquiry on my profile that was done **********ly from TELESURE GROUP.

Resolve this issue and get back to me with regards to this matter.

Get in touch with me or send me an email when the issue has been resolved so that I can also inform my lawyer about the outcome.

Regards,
Jonathan

JL

Jonathan L's updateReviewer Update

20 May 2021, 08:17

Good day,

I am still waiting for an outcome in order for this issue to be resolved. I decided to take further action against Telesure for not getting back to me. My lawyer will be in contact with you with regards to this matter as he will need a resolution as soon as possible.

A case of ***** will be investigated. Telesure should contact TransUnion as soon as possible to request an enquiry removal that was done on my name.

I will give Telesure only till tomorrow the 21st of May 2021 then further action will be taken against this ********** **** Company!!!

JL

Jonathan L's update20 May 2021, 08:17

Reviewer Update

Good day,

I am still waiting for an outcome in order for this issue to be resolved. I decided to take further action against Telesure for not getting back to me. My lawyer will be in contact with you with regards to this matter as he will need a resolution as soon as possible.

A case of ***** will be investigated. Telesure should contact TransUnion as soon as possible to request an enquiry removal that was done on my name.

I will give Telesure only till tomorrow the 21st of May 2021 then further action will be taken against this ********** **** Company!!!

Telesure Investment Holdings's replyOfficial

20 May 2021, 13:12

Hi Jonathan,

We are really sorry for the service.

Your matter has been escalated to the relevant department, they are investigating.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply20 May 2021, 13:12

Official

Hi Jonathan,

We are really sorry for the service.

Your matter has been escalated to the relevant department, they are investigating.

Kind Regards,
The Telesure Team

JL

Jonathan L's updateReviewer Update

28 May 2021, 08:28

Good day TELESURE Team,

Is there any progress on the matter that was reported? Please advise...

JL

Jonathan L's update28 May 2021, 08:28

Reviewer Update

Good day TELESURE Team,

Is there any progress on the matter that was reported? Please advise...

Telesure Investment Holdings's replyOfficial

28 May 2021, 15:02

Hi Jonathan,

Our team sent you an email on 21 May 2021 regarding your matter. Please have a look at your emails.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply28 May 2021, 15:02

Official

Hi Jonathan,

Our team sent you an email on 21 May 2021 regarding your matter. Please have a look at your emails.

Kind Regards,
The Telesure Team

JL

Jonathan L's updateReviewer Update

28 May 2021, 15:29

Good day,

I rep**** to the email and await urgent feedback with regards to this issue. An enquiry was done **********ly in my name and this needs to be resolved as soon as possible.

Await your feedback and please check the email that was sent to Anesta.

Regards

JL

Jonathan L's update28 May 2021, 15:29

Reviewer Update

Good day,

I rep**** to the email and await urgent feedback with regards to this issue. An enquiry was done **********ly in my name and this needs to be resolved as soon as possible.

Await your feedback and please check the email that was sent to Anesta.

Regards

Telesure Investment Holdings's replyOfficial

28 May 2021, 15:34

Hi Jonathan,

We will do so, thank you.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply28 May 2021, 15:34

Official

Hi Jonathan,

We will do so, thank you.

Kind Regards,
The Telesure Team

JL

Jonathan L's updateReviewer Update

05 Jul 2021, 08:39

Good day,

The issue still hasn't been resolved. I regret to inform you, that I will have to file a case of ***** against TELESURE GROUP as I have tried numerous times to ask them to remove the enquiry on my name, but they don't even bother.

This is unacceptable as it is a new month already and I informed you in April 2021, but still you didn't even cared to resolve my issue.

You will have to deal with my lawyer from now on....

Useless...

JL

Jonathan L's update05 Jul 2021, 08:39

Reviewer Update

Good day,

The issue still hasn't been resolved. I regret to inform you, that I will have to file a case of ***** against TELESURE GROUP as I have tried numerous times to ask them to remove the enquiry on my name, but they don't even bother.

This is unacceptable as it is a new month already and I informed you in April 2021, but still you didn't even cared to resolve my issue.

You will have to deal with my lawyer from now on....

Useless...

Telesure Investment Holdings's replyOfficial

05 Jul 2021, 11:31

Hi Jonathan,

We have escalated your matter to a manager to assist.

Kind Regards,
The Telesure Team

Telesure Investment Holdings's reply05 Jul 2021, 11:31

Official

Hi Jonathan,

We have escalated your matter to a manager to assist.

Kind Regards,
The Telesure Team

Identity Theft - I didn't give any consent to TELESURE to apply for insurance in my name