I have never seen such bad service in my entire life this company is the hoooorrrreble

You don't provide feedback or update the client on the status at least on a monthly basis. My claim has been awaiting feedback from the other party since the end of October. We are in month four now, and you are still saying the same thing, "waiting for third party". The worst of all it's me who has to call every time seeking an update. You are so good at responding here for the public eye, but you don't attend to clients' matters.

Telesure, it's exactly a year since the claim was submitted.

I am beyond words to describe how frustrated I am with your poor service. You are so inconsiderate; I am coming back again on this very post I made in February, with no developments at all. Honestly, what is the use of the insurance recovery department when they cant do their job like. A year later, you will only start pursuing the third vehicle involved in the crush, seriosly why all the vehicles that were involve were not pursued at the same time?

You know the law well: every vehicle is liable for the damage it has caused, yet you are not pursuing all the parties involved simultaneously. You are questioning me; if other parties were insured, shouldn't that be information at your disposal by now? After a whole year of the recovery process, you still don't have answers to basic questions. What is that, honestly?

I am beyond words with Telesure.