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nkosinathi N
1 reviews | Active since Mar 2025
25 Mar 2025, 14:41
i have lodged a claim for a lost phone last week, i am struggling to get an update on a claim
i have lodged a claim for a lost phone last week, i am struggling to get an update on a claim. the claim is handled by Lerato Mthembu, she doesnt give me update she is just quiet, i have to chase them for update. i have sent all the documents they wanted
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Telesure Investment Holdings's replyOfficial
25 Mar 2025, 14:46Good day Nkosinathi .
We are sorry to hear that our service has disappointed you and that you are not receiving feedback on your claim.
We acknowledge receipt of your complaint and have escalated your complaint to the relevant team to assist you.
Kind regards,
The Telesure Team
We are sorry to hear that our service has disappointed you and that you are not receiving feedback on your claim.
We acknowledge receipt of your complaint and have escalated your complaint to the relevant team to assist you.
Kind regards,
The Telesure Team
Telesure Investment Holdings's reply25 Mar 2025, 14:46
Official
Good day Nkosinathi .
We are sorry to hear that our service has disappointed you and that you are not receiving feedback on your claim.
We acknowledge receipt of your complaint and have escalated your complaint to the relevant team to assist you.
Kind regards,
The Telesure Team
We are sorry to hear that our service has disappointed you and that you are not receiving feedback on your claim.
We acknowledge receipt of your complaint and have escalated your complaint to the relevant team to assist you.
Kind regards,
The Telesure Team