HZ
Hester Z

1 reviews | Active since Jun 2013

15 Nov 2015, 17:28

Handling of Insurance Claim

I recently dealt with Chone Davel regarding an insurance claim after an armed *******. He showed compassion and understanding and handled the claim in a fair and honorable manner, When I was not satisfied with the initial amount offered, he met with me to discuss my reasons and then made a special effort to eventually obtain a fair settlement.

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Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply23 Nov 2015, 07:54
Official
Hello Hesterzack,

We appreciate you taking the time to let us know about your experience with us as it helps us measure how well the job is getting done.

Chone's patient and understanding nature during our claims process is how he ensures efficient service.
He understands that losing your most valued assets is not easy and does his best to make the claims process as stress free as possible.

Your kind words will be shared with him and the rest of the team.

Kind Regards
The Telesure Team