Great Service from Telesure

Whilst on leave in the Kgalagadi our home was burgled.<br> Faced with the normal apprehension I submitted the claim.<br> Not wanting to wait I purchased a TV as this was the one item I did not want to wait for while the claim was finalised, I kept all the proof but was concerned that Budget would insist on replacing the TV.<br> Claim was processed and Mr Cobus McDonald phoned me on Monday arranging to meet me on Wednesday at 08:30. He arrived promptly and quickly assured us that he was there in the interests of the client and the insurance company and that we should be at ease regarding the process forward.<br> He was both friendly and professional. He mentioned he understood why we didn't wait for the TV.<br> After spending more than 2 hours dealing with the matter he offered us a risk assessment and suggested a few security changes which would be in the interests on myself and my wife.<br> On leaving he explained the process going forward and can only compliment him on delivering on his expected timelines.<br> Mr McDonald phoned me at 07:30 this morning to confirm that the claim was settled, gave me the detail clearly explained and then greeted me in a professional manner.<br> Well done Cobus McDonald.