Great Customer Service and Concern

A month ago I was involved in an accident. During the course of the repairs my vehicle had not been repaired in the estimated time due to a delay in parts. This is when I came into interaction with a lady named Sanna Sambo, who helped me immensely in giving me an extension on my rental vehicle, where had this not happened I would have been stranded for 8days without a vehicle. She also updated me regularly and also checked with the penal beaters on progress of repairs and pushed them to ensure that all was in order. So I just want to thank her efforts that she made in ensuring that I still had a rental vehicle, and that my own vehicle was been completed at the repair shop. This service of making sure that the needs of the customer are taken care of and not just the debiting of premiums without a turn around service is what I believe makes her an asset to the company. I hope that many will learn from her and also ensure that clients are put first, because happy clients are the foundation of the success of any business.