1 reviews | Active since Jul 2023
Good day
Good day. Trust this comms will find you well . I have a warranty policy for my car with Auto & General. My policy number is ***, I have a problem with the car and it's been taken to Bosch for repair. When I claim from the insurance, they are telling me that I'm not covered for the problem whereas when I took the cover I was told that I'm covered for everything in the car mechanism. This is not the first time that they did this to me, I cancelled the insurance and rejoin again since my comprehensive insurance is with them. I didn't want to have lots of insurances since I'm happy with their comprehensive insurance. My car is being stripped at Bosch in Alberton Gateway so that they can be able to find out what might be the problem. Please help me so that my car can be fixed and they are debiting their monthly premiums without any hassle from my account. Please help me because I'm more frustrated about the situation that I get from Auto & General. Regards Idah Mokoena Mbuli.
We are sorry to hear that you are not happy with the outcome of your claim. We have referred your complaint to the relevant team to assist you.
Kind regards,
The Telesure team
We are sorry to hear that you are not happy with the outcome of your claim. We have referred your complaint to the relevant team to assist you.
Kind regards,
The Telesure team
