CR
Chanee R

1 reviews | Active since Dec 2023

19 Dec 2023, 14:43

First to refute insurance

Possibly one of the worst insurance companies around when it comes to claims stage. This company that markets and advertises everywhere will try everything in it's power to refute a claim from honest and premium paying clients. From the start of my claim, they always made it clear that they would find some way of not paying me out.( that's what they imp****) They hire an independent accessor that uses a "special formula" to determine the out come of an accident. An accessor that fails to provide proof of his investigation and supporting facts that are relevant.. An accessor that can thumb suck on what speed my vehicle could of possibly been doing before the occurrence..

It's now well over 30days and I have not made any ground work with my claim. Sitting without a car which I'm still paying for.

How does a family deal with the loss of a loved one from an accident and still deal with an *********** company like First For Women as well has heartless workers that seem to just take us for a ride.. Seems like First For Women pay off accessors to refute claims on their behalf..

This gives me no faith in humanity and an established organization like First for women.

Kindly rethink a name change..

*First to Refute Insurance*

Short term ombudsman is going to have a field day with my claim and your lack of compassion

0
Replies (4)
Telesure Investment Holdings
Telesure Investment Holdings's reply19 Dec 2023, 15:29
Official
Hi Chanee,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind regards,
The Telesure team. 
 
Telesure Investment Holdings
Telesure Investment Holdings's reply19 Dec 2023, 15:52
Official
Hi Chanee,

We have been informed that the team has been trying to call you but with no success. 
Please advise if you have an alternative number that the team can try.

Thank you

Kind regards
The Telesure team. 
CR
Chanee R's update19 Dec 2023, 18:32
Reviewer Update
Good day,

I have advised your team that correspondence via email is acceptable.

Kind regards,
Chanee Rajcoomar
Telesure Investment Holdings
Telesure Investment Holdings's reply20 Dec 2023, 06:57
Official
Good day Chanee, 
We will ask them to communicate with you via email.
Kind Regards, The Telesure Team