1 reviews | Active since Jul 2017
Extremely pathetic service
My dispute with Budget insurance led to this pathetic excuse of assessors being the ones to assess the additional repairs needed due to my car going to a ***** repairer. My car now has an illuminating seat belt light, possibly caused by a faulty airbag sensor which was supposed to be replaced. Also, panels were put back poorly, my headlight does not work properly, missing interior trim and more. Telesure Investment Holding were assigned to my dispute in April and it is now July with zero outcome with regards to repairs. I've contacted them multiple times, only to be ignored. Make sure that you do not take up Budget Insurance and do not have Telesure Investment Holdings assess your vehicle. You'll be taken for a ride.
We are sorry to hear about your service experience.
We will ask the Dispute Team to call you to assist.
They have tried to reach you, unfortunately you were not available and they sent you an email requesting an alternative number.
Kind regards,
The Telesure team
We are sorry to hear about your service experience.
We will ask the Dispute Team to call you to assist.
They have tried to reach you, unfortunately you were not available and they sent you an email requesting an alternative number.
Kind regards,
The Telesure team
Tshepo and I spoke on the phone after he received my alternative number seeing that Telesure Investment Holdings is recognized as a spam call.
On 09/07/2024, Tshepo gave me his word that he would contact Jaco who was the assessor for my car, and get back to me before the end of the day. It is now three days later and he has avoided my for feedback email once again.
Make sure that Tshepo contacts me first thing on Monday morning before this goes through to the ombudsman.
Tshepo and I spoke on the phone after he received my alternative number seeing that Telesure Investment Holdings is recognized as a spam call.
On 09/07/2024, Tshepo gave me his word that he would contact Jaco who was the assessor for my car, and get back to me before the end of the day. It is now three days later and he has avoided my for feedback email once again.
Make sure that Tshepo contacts me first thing on Monday morning before this goes through to the ombudsman.
Your complaint has been escalated to Tshepo to call you with feedback regarding your dispute.
Kind regards,
The Telesure team
Your complaint has been escalated to Tshepo to call you with feedback regarding your dispute.
Kind regards,
The Telesure team