EXTREMELEY POOR SERVICE :( REF ***/3

<p>TO THE TELESURE GROUP THIS IS ABSOLULEY UNEXCEPTABLE SERVICE!!!</p> <p> </p> <p>I am insured with budget insurance through the telesure group which seems to be the biggest mistake of my life.</p> <p>i have lodged my claim with telersure a month ago and up untill now this is still ongoing.</p> <p>the service that i am recieving from the agent by the name of (mirriam allie) and her manager (taslima kangar) is absolutley appauling to say the least.</p> <p>i was told by the manager taslima to communicate with her directly but she does not reply to my emails neither does she ever return my phone calls.</p> <p>i have sent the manager 2 emails with no response to date!!!</p> <p>The claim on my vechile was logged on the 31st october 2016 which is 21 days ago and there is no feedback with regards to my pay out too date.</p> <p>what is taking you guys so long?</p> <p>why am i being mislead?</p> <p>should this be taken to the ombudsman?</p> <p> </p> <p>Please lets finalise this so i can move on with my life!</p> <p>Your urgent response would be much appreciated.</p> <p> </p> <p>Regards </p> <p>Ratish kandhai</p> <p> </p>