NM
Nobantu M

1 reviews | Active since Mar 2015

05 Mar 2015, 14:58

Excellent service

I was involved in an accident and was assisted by Prishina. She was absolutely amazing, a breath of fresh air. Before dealing with the claim she took the time to establish if I'm okay. She then explained the whole process in a very simple manner, thus ensuring that I understood everything. She also gave me her direct number to contact her in the event I needed clarity on anything. She followed up the following week, and facilitated the entire repair process so efficiently. She is the epitome of what great customer services should be about.....<br> <br> Thanks Prishina for the excellent customer service, you are a STAR!

0
Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply07 Apr 2015, 16:34
Official
Hello nobantumasebe,

Thank you for your compliment.

We will make sure to inform Prishina and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Telesure Team