Excellent Customer Service

On Saturday, 20 June 2015, I took my car to the Auto and General Assessment Centre in Durban for an assessment on accident damage. Bernard was the assessor assigned to my vehicle. He was friendly and polite and took his time to explain to me what he was doing, what could be claimed for and what not. He also explained the process that the claim would follow, after his submission of the assessment. <br> I was met on time, did not have to wait, and was offered refreshments while I was there.<br> Before my arrival, I was quite stressed about the whole ordeal, but his friendly manner put me at ease and if I feel I need advise regarding the damages and repairing of my car, I feel confident that he would give me honest and sound advice.<br> He is an asset to the company.