Don't insure through Telesure. Premium *****s!!!!

I've had insurance with only Telesure since I bought my first house. I never knew I had to click on some sort of link to read all the fine print. I receive my policy updates and read the schedule which is attached. Now that we suffered a loss, and didn't report it to the Police within 48 hours, our claim was rejected! It is ridiculous that by sending an e-mail, you assume the customer has read and understands the terms and conditions. If I knew about this clause, I could have been dishonest like many other people and reported my case to the police when we realised our loss and said it happened the previous day. I will definitely cancel all my Telesure policies and insure where a broker sits you don't to explain everything to you and handles your claim on your behalf when you are in need of assistance. I feel abused by what happened to us already, and now I feel even worse that our claim was rejected for such a technical point! It seems as if Telesure tries so see where they can get away without paying. Telesure is a premium *****! They Happily take your premiums every month, and when you need them, they are not there for you!!!