DO NOT INSURE ANYTHING WITH THIS COMPANY !

Auto and General and Telesure Group services are the worst companies to ever work with .

A claim was submitted on the 13-04-2018 for my vehicle , Golf VI Rline TSI , with a debit order of my premuim to follow on the 25-04-2018 as from that date they always had problems with debiting my account , I called on several occation questioning why my premuin is not going off, i went and collected a courtesy vehicle and also had major problems due to miscommunication between insurance and the rental services. On the 15th I later made a call to auto and general and I was informed they having problems accessing my account , yet on that day they manage to make a special deduction , yet they failed to take off the money needed for the premuim since .I made call s and sent them emails consecutive times asking about the premiums and if there was a way that I could pay the money to an account since they where having problems with accesing my account and I was told there is no way .On the 25th I got a call from Chone Davel from Telesure stating that my claim was unsucsessful an hour after another debit order came off for that same vehicle from auto and general the total amount of my premium of a car that was in the possession since April after the accident .Today I recived an email from telesure repeating the call i received on the 25th June . Is this how they really make money ? Robbing clients? Why am I still paying for a vehicle that they have in there possession in the condition it is in? Auto and General and Telesure are the worst insurance group ever !