Disgusting service

More than a year ago I had a home contents claim with Budget Insurance that took 6 months as they claimed there third party assessment center battle to find quotes for the same brand names I have so they offered me cheap imports at a third of the price of the original brand names I had which I refused to accept. I bought brand names for quality and some other reasons and was well over insured to be covered. Five months ago I referred the claim to Telesure through their Resolutions Department with no success just a mail every month saying sorry for the delay. Phone calls to Telesure and emails stays unanswered. A year ago when I registered the claim from that very same month I had a increased monthly debit order of 25% due to the claim threatening them with legal action don't worry them because of the expenses therefore. I have been in contact with two Investigating media groups who have been interested and requested more information regarding this hopefully it brings some answers if they get involved. If you lije to follow this find the link on my personal FB page. If there other clients who experience the same Bad service from your Insurance make contact with me please iam not going to let go I seek fairness. Budget is a Telesure Investment group company is this how Telesure Resolutions department treats all the other Insurance companies that falls under the group its a shame.