Disappointing Service from Telesure and Nedbank Insurance- Christmas will come and Go without any resolution from these heartless people

I am extremely disappointed with Telesure's handling of my recent claim. It has taken far too long to adjust the settlement letter regarding the salvage I requested. The poor customer service, after-sales support, and claims process have been frustrating and unacceptable.

Due to this experience, I will be canceling both my policy and my parents' policy, as Telesure does not deserve my R3,000 per month in premiums. I strongly advise others to avoid Telesure products or Nedbank Insurance, given Telesure's inefficiency as the claim administrator.

We are offering R500 for the below salvaged items and if we do not accept R500 please can we offer a reasonable salvage amount :

1 x Aircon - (Fixed item - Salvage needed)

1 x Intercom (Fixed item - Salvage needed)

1 x Oven (Fixed item - Salvage needed) P/N -P11PL***1 (GOLD) *** 1 MR D NAIDOO Please address this issue immediately.