nG
nondumiso G

1 reviews | Active since Dec 2013

24 Mar 2025, 13:56

Disappointed

I have never been so disappointed and frustrated by an insurance company, the only reason I put 1 star is this complaint will not go through without putting star, my claim was declined based on assumptions my son who unemployed and assist me as any son helping they mother would, by taking out my car from our steep driveway and now they have declined my claim saying he is the regular driver I refuse I will take this to the highest of the highest don't take telesure for any insurance cause when it rime to fulfill they end of the deal and take forever to give response

0
Replies (1)
Telesure Investment Holdings
Telesure Investment Holdings's reply24 Mar 2025, 14:36
Official
Good day Mrs A Gumede, 

We are sorry to hear that you feel this way.

We acknowledge receipt of your complaint and have escalated it to the relevant team to assist.

Kind regards,
The Telesure team