Dial Direct Business Claims (StellaM)

<p>I am very dissapointed with one of the agents at Telesure/Dial Direct insurence, my car was involve in an accident on the 20 July 2016, I reported everything to Dial direct as my insurer my case was assign to Stella M.</p> <p> </p> <p>Since than Stella has Never called or send me any form of communication regarding my case and everytime i try to make a follow up she is forever busy, even when i leave message she never return them. </p> <p>Last week 12 August 2016 I refused to leave a message and waited for her, finally she took my call and we discused my case, and she promised a further update on monday 15 August 2016, came monday there was no call nor updates from her,</p> <p>On wednesday 17th , 2016 i call and waited online for almost 30min for her and when she finally took my call, she asked me about things we discused on friday of which she should have done and completed, i am very dissappointed in the quility of proffessionalism that has been displayed by Stella in handling my case.</p>