Dial direct are the ******s

<p>an update on my previous complaint! So i recieved a call from said insurer, was basically avised that they will not pay out for our loss! We had a burglary and made a claim. According to the claims assesor, when taking up the policy 2 questions were answered incorrectly on our part.. 1 they ask whether all doors and windows are secured with a security gate, i answered yes which is true because our home is like a fortress! We have trellidors on every window and dooe of the house! Our front is totally secure with a motorised gate and and bars which go around the entire front, we have electric fence around the entire perimeter of the house. There was never a need to have a gate at he front door because we never thought anyone would get past the fence and front gates! 2 acc to them i said i was at home fulltime, i work fulltime!! At the time of taking up the policy i was in the process of leaving my employment with absa who i was also then insured with, i moved from absa insurance to dial direct(clearly the biggest mistake!) i was home for about a month before starting my own business, i might hve imp**** this, who knows it was that long ago! So this is the reason they will not cover even after we paid our monthly<br />premium religiously every month! Had we instead saved that amount monthly ourselves we would have enough money to cover our losses now! This is ****************!! Utterly disgusted at Dial Direct!!</p>