Deeply Disappointed

This is the worst service that I have ever received. I have been going back and forth with telesure about my insurance claim since February. they ignore all of my e-mails, they never call when they say they will. on every single occasion I am the one calling them. then they make empty promises about when they will get back to me. and every time I call I get a different story regarding the progress of my claim. this is very disappointing as a customer that has never missed a payment. as of the 1st of June my claim is still unresolved.