RB
Rudy-Lee Baker

1 reviews | Active since Aug 2020

19 Nov 2020, 15:49

** Credit Score Enquiry **

Hi Team,

This is more of an enquiry.

I have just gone to check my credit score and noticed that an account has been flagged under this company name, though I cannot recall having any dealing with you.

Please let me know what if this relates to a service that was possibly rendered by another company or if this needs to be removed from my score.

Kind regards,

0
Replies (4)
Telesure Investment Holdings
Telesure Investment Holdings's reply19 Nov 2020, 16:23
Official
Hi Rudy,

We would like to look into your matter. Please send us a private message with your contact number.

Our team will contact you with feedback.

Kind Regards,
The Telesure Team
RB
Rudy-Lee Baker's update20 Nov 2020, 15:19
Reviewer Update
Thank you so much for your swift action on my enquiry!

Louis was fantastic with providing me with the reason for the footprint being placed on my report and was clear with the next steps and time frames in which I can expect to have this resolved.

Much appreciated!

Kind regards,
Telesure Investment Holdings
Telesure Investment Holdings's reply20 Nov 2020, 15:31
Official
You're welcome Rudy-Lee,

Thank you so much for the feedback.

Enjoy your day!

Kind Regards,
The Telesure Team
Telesure Investment Holdings
Telesure Investment Holdings's reply23 Dec 2020, 09:08
Official
Hi Rudy,

We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
 

You are welcome to contact us should you wish to discuss the matter further. 
 
 
Kind Regards, 
The Telesure Team