CREDIT SCORE, BADLY RUINED

I HAVE NO BUSINESS WITH TELESURE, HOWEVER THEY ARE LISTED ON MY ITC, CAN I PLEASE HAVE MY ITC CLEARED, THIS IS AFFECTING MY CREDIT SCORE, AND THIS IS NOT THE FIRST TIME I AM RAISING THIS, AND NO ONE SEEMS TO CARE FROM TELESURE, I RAISED THIS LAST YEAR AND I WAS PROMISED THAT MY NAME WILL BE CLEARED AND TO THIS DAY THIS HAS NOT HAPPED