SS
Siphindile S
1 reviews | Active since Mar 2013
22 Dec 2015, 09:00
Credit Record information not updated
Good day<br> <br> I was going through my credit record when I saw that I have an account supplier called Telesure Investments and have a current balance of R1226 outstanding. I no longer have short term insurance (for more than a year) with any part of the Telesure group so I was very surprised to see that it appears on my record. Please fix this ASAP as this adversely affects my affordability in terms of credit whereas I do no longer have an account with you.<br> <br> Your prompt assistance will be appreciated.<br> Thank you.
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Telesure Investment Holdings's replyOfficial
22 Dec 2015, 09:40Hello sphiesoni,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has attempted to reach you telephonically as well as by way of electronic mail.
We require an opportunity to engage with you and to find a solution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Telesure Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has attempted to reach you telephonically as well as by way of electronic mail.
We require an opportunity to engage with you and to find a solution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Telesure Team
Telesure Investment Holdings's reply22 Dec 2015, 09:40
Official
Hello sphiesoni,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has attempted to reach you telephonically as well as by way of electronic mail.
We require an opportunity to engage with you and to find a solution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Telesure Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has attempted to reach you telephonically as well as by way of electronic mail.
We require an opportunity to engage with you and to find a solution.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Telesure Team