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Ntombifuthi N
1 reviews | Active since Nov 2020
29 Nov 2020, 08:03
Complaint
I was involved in an accident in April 2017, and @Telesure called me to pay the bumber of the victim, and the quote was R150 00 and I refused to pay that amount since the bumber wasn't that bad and we agreed in me paying R7000 for it, I paid finish but @Telesure keeps calling me and they say I still owe R9000, I have asked for the recordings when I Spoke to Mr Mokwevbo their consultant, and I have it in black and white when I asked the recordings and no comes back to me, the only time they call me is when they want me to pay the R9000
Helpful (0)
Replies (2)0
Replies (2)Telesure Investment Holdings's replyOfficial
29 Nov 2020, 08:33Hi Ntombifuthi
Thank you for bringing this matter to our attention.
Please provide us with the policy number as well your ID number and contact details for the matter to be escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Telesure Investment Holdings Team
Thank you for bringing this matter to our attention.
Please provide us with the policy number as well your ID number and contact details for the matter to be escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Telesure Investment Holdings Team
Telesure Investment Holdings's reply29 Nov 2020, 08:33
Official
Hi Ntombifuthi
Thank you for bringing this matter to our attention.
Please provide us with the policy number as well your ID number and contact details for the matter to be escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Telesure Investment Holdings Team
Thank you for bringing this matter to our attention.
Please provide us with the policy number as well your ID number and contact details for the matter to be escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Telesure Investment Holdings Team
Telesure Investment Holdings's replyOfficial
09 Dec 2020, 14:16Hi Ntombifuthi,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Telesure Investment Holdings Team
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Telesure Investment Holdings Team
Telesure Investment Holdings's reply09 Dec 2020, 14:16
Official
Hi Ntombifuthi,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Telesure Investment Holdings Team
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Telesure Investment Holdings Team
